Customer Insight
LH Analytics provides high quality and relevant statistical analytics service which is personalised to your business and your strategy.
What WE Do
LH Analytics provides high quality and relevant statistical analytics service which is personalised to your business and your strategy. We will provide you with actionable information that will help you make better strategic and operational decisions.
Customer insight: understanding your customers
- We can help you answer questions, such as ‘who are the most valuable customers?’.
- Understand the long-term value of a customer.
- Find out where can you find new opportunities that look like your customer.
- Reduce your marketing costs while increasing response rates.
- Discover whether your marketing is working for your customers.
1. Optimise your resource and focus on the most valuable customers:
We’ll help you understand who your most valuable customers are. You can discover the long-term value of your customers, the engagement from customers, such as whether your customers are brand advocates and fans, so you can zoom in on your service and capitalise on their engagement.
2. Maximise your marketing budget with campaign and customer analysis:
By running marketing effectiveness and campaign evaluation analysis, you can focus on routes to market and methods with the highest return on investment — maximising your marketing budget. We can help you understand your customers’ profile, find new promotional opportunities where your customers hang out, what offers they are likely to engage with and collect data for future analysis.
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